At Ramdev EP Services, we are committed to protecting your personal information and ensuring a safe experience when you use our website and services. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information:
a) Personal Information
- Name
- Phone number
- Email address
- Service address
- WhatsApp number
- Any details you provide during booking or inquiry
b) Service-Related Information
- Type of service required (electrical/plumbing)
- Preferred appointment date and time
- Notes or photos shared for diagnosis
c) Technical Information
- IP address
- Browser type
- Device details
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Provide and complete electrical & plumbing services
- Confirm bookings and appointments
- Communicate regarding service updates or issues
- Improve website performance and user experience
- Maintain service records for quality and safety
- Send service-related offers (optional)
We do not sell, rent, or trade your personal data to any third party.
3. Sharing Your Information
We may share information only with:
- Our technicians (for providing services)
- Payment partners (UPI / banking during transactions)
- Legal authorities, if required by law
We never share your information for advertising or marketing without your consent.
4. Data Security
We take the following measures to protect your data:
- Secure storage systems
- Limited access to personal information
- Regular safety checks
- Encrypted communication where applicable
While we strive for complete security, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies to:
- Improve site performance
- Understand user behavior
- Provide a personalized experience
You can disable cookies in your browser settings anytime.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or update of your information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing messages
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy policies or content.
8. Changes to This Privacy Policy
Ramdev EP Services may update this policy from time to time.
Changes will be posted on this page with an updated date.
9. Contact Us
If you have questions about this Privacy Policy, contact:
📞 9071574065
📧 ramdevchouhan953@gmail.com
📍 Bengaluru – 560086